Skip to content

Organisation settings

Organisation settings control how your Capture organisation appears, who has access, and how email is configured. Access these from Settings in the navigation.

Your organisation name is displayed throughout the Capture interface.

The slug is used in your default email addresses:

{prefix}@{slug}.ottocapture.email

It’s also the first part of the web address of every client submission page:

{slug}.capture.withotto.app/{prefix}/{code}

Changing the slug updates all default email addresses and all client submission page addresses.

You can invite team members to your organisation and manage their access from Settings → Team.

RoleDescription
AdminFull access to all settings, clients, and team management
MemberCan review and publish documents, but cannot manage organisation settings or team members

Invite new team members by entering their email address from the Settings → Team page. Invitations expire if not accepted.

Turning a team member’s access off and on

Section titled “Turning a team member’s access off and on”

Admins can turn a team member’s access off at any time from the Settings → Team page. Click Turn off access on their row, then Confirm?. It takes effect straight away: they can no longer open anything in your organisation, and see an Access turned off page if they try.

The person stays on the team list with a No access label rather than being deleted, so you keep a record of who has had access. To restore it, click Turn on access on their row. Turning off someone’s access here doesn’t affect any other organisations they belong to.

You can configure a custom email domain for your organisation. This lets clients receive documents at addresses on your own domain instead of the default ottocapture.email addresses.

See Custom email domain for setup instructions.