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Data flow: Capture and your accounting platform

This page gives a high-level picture of the data that moves between Otto Capture and your accounting platform, and sets out what Capture does and doesn’t change. The exact data read and written, and the names each platform uses, differ by platform, so for the precise lists see the Xero and FreeAgent pages.

CaptureAccounting platform

Synced both ways

Contacts

Contacts

Reference data read from your platform

Accounts / categories

Accounts / categories

Tax rates

Tax rates

Currencies

Currencies

Organisation details

Organisation details

Data published to your platform

Processed documents

Bills / Invoices

Original files
Attachments

The diagram shows the shape that’s common to every platform. The detail varies: Xero’s chart of accounts is FreeAgent’s categories, tracking categories are read on Xero only, and attachment support differs. See the Xero and FreeAgent pages for the exact lists.

To process and publish documents, Capture reads reference data from your client’s accounting platform: contacts, the accounts or categories you code line items to, tax rates, currencies, and basic organisation details such as base currency and tax registration. Xero clients also sync tracking categories, which FreeAgent doesn’t have. This data is used only to suggest and validate values during extraction and review. For the exact fields and the names each platform uses, see what syncs on the Xero and FreeAgent pages.

  • On connection: A full sync runs immediately when you connect a client
  • Manual refresh: You can trigger a sync from the client configuration page at any time

When you publish a document, Capture creates a bill or sales invoice on your platform, carrying the line items, tax, currency, due date, and the matched contact. If you added a new contact during review, that contact is created first. The original document is attached where the platform supports it. Publish states and attachment limits differ by platform: see publishing to Xero and FreeAgent.

Capture has a limited scope within your accounting platform. It does not:

  • Modify or delete existing bills, invoices, or contacts
  • Access payroll or employee data
  • Modify your chart of accounts or categories, tax rates, or any settings
  • Access reports or financial statements
  • Delete any data

Capture only reads reference data (contacts, accounts, tax rates) and creates new bills, invoices, contacts, and attachments.